HelenaDia undertakes to accept any price which you quoted in the order regardless of whether the product price has subsequently changed after your order has been placed. HelenaDia has the right to cancel an order by sending an e-mail with said information to the customer in case a gross error was committed at the time when the price was placed on the website, for example, if instead of EUR 100,00 the quoted price was EUR 1,00 and similar. All prices in Helenadia web shop are shown in EUR, USD or RSD, it is optional.
Shipping cost is not included in product price. We charge shipping costs $12 for all orders in total amount below $200 and EUR 8 for all orders in total amount below EUR 150. For orders in total amount above $200 (EUR150), shipping is free of charge.
All prices are shown with VAT included. The price shown with the product does not include customs fee and local taxes that could occur in the country of the recipient. Please inform yourself about customs regulation in your country and contact your local customs office. We don't control and cover these costs. If you reject parcel and the reason is you don't want to pay customs fee, we will not accept this reason for refunding your account. By accepting Terms and conditions, you confirm that you will pay customs fee and all other costs connected with import procedure.